Terms & Conditions

Your visit to our website (www.lovelites.in), access to its content and any purchase made are subjected to our terms and conditions stated herein. If you make a visit or shop at our website, you agree to accept these conditions. Please read this document carefully.


About Lovelites :

Lovelites India Pvt Ltd runs its operations from its trading address A-4 Sector 27 Noida U.P India Zip Code – 201301.


Minimum Eligibility:

To access our website and making a purchase over there, your minimum age should be 18 years. If you are agree to our terms and conditions, you are confirming this eligibility.


Responsibility for product use:

You own the full responsibility for the use of products purchased from the websites.  Vaping devices, e-liquids and clearomizers must only be used in strict adherence with the instructions provided.


Lovelites vaping products viz. Cartridges contain nicotine, propylene glycol, glycerol, water and edible flavouring. If you are on medication, under medical observation or suffering from any medical conditions, consult a doctor before using these products. You should also stop using Lovelites products if you're allergic to any of these ingredients. Vaping products may contain nicotine.Nicotine is an addictive and a stimulant. 


Lovelites products are not meant to treat or cure any illness. Vaping devices / Electronic cigarettes are limited to an alternative to smoking. 


All Lovelites products should be stored in a place away from the reach of children and pets as nicotine consumption could cause health complications.  In case of questions or concerns about their use, get in touch with us at support@lovelites.in


Copyright:

All content available on the site (including but not limited to text, graphics, code and functionality) is the sole property of Lovelites (“the company”).


When accessing the website, you must not republish any piece of content from this website. Copying and reproduction of the content materials for commercial purpose is also prohibited. You must not edit or modify images, text or graphics from this website without written discretion of Lovelites.


Acceptable Use Policy:

When using Lovelites for information or product shopping, you're prohibited from taking any action that's unlawful, illegal or fraudulent. Lovelites shall not own responsibility for any loss, damage personal injury of any nature whatsoever as a result of using our website, information of services.



Your Lovelites Account:

Your Lovelites account gives you an unlimited access to a multitude of information / services / products available at Lovelites. Don't share your Lovelites user name and password with others. Being a registered user with a valid user name and password, you agree to be bound by all terms and conditions.



Your Lovelites Order:

At Lovelites we ensure availability of the products and timely shipping. In the unlikely event, if the product is out of stock, we will contact you to confirm the expected delivery date or issue a full refund against the order.



Breach of terms & conditions:

If any of your activities on the website are in violation of our terms and conditions, Lovelites retains the right to refuse service, terminate your account or cancel any orders without any notice or explanation.



Modifications and revisions to terms:

Lovelites can change, modify or revise any feature / information or offer stated on the website at any time without prior notification.



SHIPPING POLICY:


Delivery Locations:

Lovelites India delivers to all destinations within India, except those locations ( but not limited to ) where these products are restricted. Currently, we don't deliver products to international locations, however, you can order a product from anywhere in the world with Indian credit/ debit cards, if your delivery address is in India.



Dispatch:

If the order is placed before 1 PM, it will be dispatched on the same day.If the order is placed after 1 PM, it will be dispatched on the following working day. Orders placed on weekends will be dispatched on Monday.



Stock Availability:

Successful delivery of a product is subjected to its availability. Following are the tags available with every product on our website. They indicate the current availability status of the product.


  • In stock = Product is in stock and is available for dispatch
  • Out of stock = The product is currently out of stock

Lovelites ensures to display accurate information about product availability. In an unlikely event when products go out of stock for inevitable reasons, we contact the customer to update him/her about the date when product (s) can be made available, offer to exchange the product or cancel the order.



Incorrect Address:

Customers are requested to provide us complete and accurate shipping address to ensure timely delivery of the product (s). Lovelites can not be held responsible for the consignments lost due to incomplete or inaccurate address.



Shipping Cost:

Shipping cost varies as per the location package is shipped to and the weight of the package. No shipping charges will be levied if you collect products from our office.



Estimated Delivery Time:

Products are dispatched from our warehouse via our preferred courier partners with tracking facility. Once product is dispatched, customer gets a mail containing shipping and tracking details. Items sent are delivered within 5-7 working days where standard courier services are available. The time could vary for non serviceable pin codes, remote locations and / or destinations which are not covered by our courier partners. Shipping and delivery times are calculated in working days i.e. from Monday to Friday.



Express Delivery:

Express delivery facility is available for selected locations at additional cost. Contact us for more on express delivery



Cash On Delivery:

Currently Cash on Delivery is not available at Lovelites.



Prices:

Product prices and availability are subject to change without prior notice.


Non-returnable products:

No refunds or replacements would be given on discounted products.


Product Descriptions:

Though, we make consistent checks to ensure complete, accurate and error-free descriptions, there may be some instances that a description contains typographical errors, inaccuracies or omissions. Lovelites reserves the right to edit, change and / or update the information without prior notice.


Jurisdiction:

For any legal dispute or conflict of interests, Jurisdiction will be New Delhi, India.

For Customer Support+91 9810018491